Terms of service

These Terms of Service govern access to and use of the website ellingtonapparel.com (the “Website”), which is operated by Ellington Apparel as well as all products and services offered through the Website.

1. Introduction

This website is operated by Ellington Apparel. By accessing or using our website, you agree to be bound by these Terms of Service. If you don't agree with any part of these terms, please don't use our site.

2. Use of Website

You must be at least 16 years old to use this website. If you create an account, you're responsible for maintaining its confidentiality and for all activities that occur under your account.

3. Products and Pricing

We try to make sure product descriptions and prices are accurate. However, errors can happen. We don't guarantee that product descriptions, pricing, or availability are always correct. Prices are subject to change without notice.

4. Orders and Payment

When you place an order, it's an offer to buy the products. We reserve the right to cancel or reject an order where there is a legitimate reason, such as an item being unavailable, a pricing or technical error, suspected fraudulent activity, or a payment issue. Payment must be received before we process your order. We accept various payment methods, as indicated on the site. All transactions are processed in GBP.

5. Shipping and Delivery

Refer to our Shipping Policy for details on shipping times, costs, and delivery information.

6. Returns and Refunds

You have 30 days from the date of delivery to return an item. See our Refund Policy for complete instructions and eligibility requirements.

7. Intellectual Property

All content on this website, including text, images, and logos, is owned by Ellington Apparel or our licensors and is protected by copyright laws. You may not use our content without our express written permission.

8. User Content

If you submit any content to our website (e.g., reviews), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are responsible for the content you post.

9. Prohibited Activities

You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website. This includes, but is not limited to, hacking, distributing malware, or interfering with other users' access.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Ellington Apparel will not be liable for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits your statutory consumer rights under applicable UK law.

11. Indemnification

You agree to indemnify and hold Ellington Apparel harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands.

If you are a consumer in the United Kingdom, nothing in these Terms affects your mandatory statutory consumer rights under applicable UK law.

13. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. Continued use of the website after any such changes constitutes your acceptance of the new Terms of Service.

14. Contact Information

Customer Service Is Available:

Monday–Friday: 9:00 AM–5:00 PM UK time
Saturday–Sunday: 10:00 AM–4:00 PM UK time

We aim to respond within 24 hours.

E-mail:  info@ellingtonapparel.com
Phone: +31 6 83492011

Support Information: 
Support is provided from the Netherlands with dedicated English-language support for UK customers.

Business Details

Company Name: Ellington Apparel

Address:                                                                                                           Diepenheimseweg 27
7161 MH Neede
The Netherlands

Company Number: 90870182

Tax Number: NL004847932B61

E-Mail: info@ellingtonapparel.com

Phone Number: +31 6 83492011

Customer Service: Monday–Friday: 9:00 AM–5:00 PM UK time
Saturday–Sunday: 10:00 AM–4:00 PM UK time

Average response time: within 24 hours